There are no prerequisites for installing this hotfix. If you do not see your language, it is because a hotfix is not available for that language. The "Hotfix Download Available" form displays the languages for which the hotfix is available. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix. If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. Apply this hotfix only to systems that are experiencing this specific problem. However, this hotfix is intended to correct only the problem that is described in this article. To resolve this issue, install update rollup 2962409, or install the hotfix that is described in this article.įor more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:Ģ962409 June 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2Ī supported hotfix is available from Microsoft.
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